Privacy Policy

Effective Date: January 1, 2025

iAdmission ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By using our services, you consent to the data practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us when you create an account, submit an application, fill out a contact form, request a callback, or communicate with us. This includes your name, email address, phone number, date of birth, nationality, educational background, academic records, and any other information you choose to provide. We also collect certain information automatically, including your IP address, browser type, device type, operating system, pages visited, time spent on pages, and referring URLs. We may use cookies and similar tracking technologies to collect this information.

2. How We Use Your Information

We use the information we collect for the following purposes: to provide and operate our university admission services; to process and submit your applications to universities; to communicate with you about your applications, account, and our services; to match you with universities and programs that fit your profile; to provide visa processing assistance and pre-departure support; to improve our website, services, and user experience; to send you relevant updates, newsletters, and marketing communications (with your consent); to detect, prevent, and address fraud and security issues; and to comply with legal obligations.

3. Information Sharing

We share your personal information with the universities you apply to through our platform. This is necessary for processing your applications and is a core part of our service. We may also share information with: trusted service providers who assist us in operating our business (such as email providers, payment processors, and analytics services); law enforcement or government authorities when required by law or to protect our rights; and aggregated, non-personally identifiable information with partners for analytics and research purposes. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (SSL/TLS), secure data storage, access controls, regular security assessments, and employee training. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Application-related data is retained for a minimum of 5 years after the application is submitted for record-keeping and regulatory compliance purposes. You may request deletion of your data subject to certain exceptions.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information: the right to access and receive a copy of your data; the right to correct inaccurate or incomplete data; the right to delete your data (subject to legal obligations); the right to restrict processing of your data; the right to data portability (receive your data in a structured format); the right to object to processing; and the right to withdraw consent at any time. To exercise any of these rights, please contact us using the details provided below.

7. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

8. Third-Party Services

Our website may integrate with third-party services such as Google Analytics for traffic analysis, social media platforms for sharing features, and email service providers for communication. These services may collect information about your usage in accordance with their own privacy policies. We encourage you to review the privacy policies of these third-party services.

9. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we discover that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe a child under 16 has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers. We take appropriate safeguards to ensure your data is protected in accordance with applicable data protection laws, including the use of standard contractual clauses approved by relevant authorities.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of material changes by posting a notice on our website or sending you an email. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us. We will respond to your request within 30 days.